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Technical Consultant Engineer

Date:  Sep 7, 2022
Location: 

johannesburg, GT, ZA

Requisition ID:  33308

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

Job Information

Job Code: 00255945

Job Family: Services

Job Function: Services Engineering

Short Description

An individual contributor who provides technical leadership in software and/or hardware systems, operating systems, IP networking and applications for customers, field service teams and business partners. Develops and utilizes remote on-site isolation, diagnostic, and resolution tools. Documents and resolves highly complex integrated end-user implementation, configuration, migration, and operational issues on all company hardware and supported applications. Plans and leads engineering programs and acts independently to uncover and resolve issues associated with the development and implementation of operational programs. Possesses an industry view in order to ensure new customers are onboarded properly. Acts as a mentor to lower levels within the organization. Decisions can impact business goals. Works with minimal direction when providing solutions to a diverse range of complex issues.

Experience

7 - 10 Years of Experience

Education

Bachelor degree or equivalent experience
Master Degree is preferred

Preferred Certifications

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).