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Sales Engineer - UC/CC Solutions

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Date: Dec 7, 2018

Location: gurgaon, IN

Company: Avaya Corporation

About Avaya

Job Information

Job Code: 00279689

Job Family: Sales

Job Function: Technical Operations

Short Description

Sales Engineer - AVAYA

Avaya is looking for an experienced Sales Engineer with Software Architect Skills to make intuitive high-level decisions. Will see the “big picture” and create architectural approaches for software design and implementation within the customer engagement solution portfolio that support our customers strategy for service excellency.

The candidates should be responsible of designing, developing and guiding the implementing team for delivering software solutions to address complex business issues.
Work with the development team from Avaya, partners and customer to elaborate the full potential of Avaya platforms.
The Solution architect should have a strong technical background and excellent IT skills. Expected to be experienced in designing and possess ability to develop a unified vision for software characteristics and functions.

Responsibilities:

·                  Analyze business requirements to develop technical Avaya solutions and their framework.
·                  Design, test, and inspect customer data and voice topology, helps with modeling, analysis, and planning.
·                  Works with appropriate parties to resolve discrepancies between proposed systems and enterprise quality and security standards.
·                  Manage multiple technology vendors providing integration analysis and test plans.
·                  Determine production direction and roadmaps.
·                  Acts as an advisor and proposes changes to the ETA based on analysis of requirements and new technology
 Expertise
·                  Have a BE Degree from Leading Engg College in India our Outside with min of 5+ Years of Experience in Presales/Sales Engineering in Unified Communication or Contact Center portfolio.
·                  2-3 Avaya experience in the techniques that lead to, the production and design of complex Avaya Communication systems. Including, requirements discovery and analysis, formulation of solution context, identification of solution alternatives and their assessment, technology selection, and design configuration.
·                  Strong communications and relationship skills. Skilled in socializing technical architectures among customer organization within Business, IT and operations·                 
·                  Knowledge with Voice , Video communications and data network requirements for optimal performance, Data Network & Video certificates is a Bonus

Experience

5 - 8 Years of Experience

Education

Bachelor degree or equivalent experience in Computer Science or Electrical Engineering

Preferred Certifications

Must maintain all relevant certifications

Multiple industry and vendor certifications such as Microsoft, Cisco or Genesys

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

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