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Senior Manager, Global Trade Compliance (Americas)


Washington DC, DC, US

Requisition ID:  27841
About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Job Information

The successful candidate will report to the Director of Global Trade Compliance and provide support specific to the Americas region including but not limited to; United States, Canada, Mexico, Brazil, Argentina, Colombia, Chile, Peru, Caribbean and Central American territories regarding import and export compliance requirements within the region for Hardware, software and services.

The candidate will provide consultative support; evaluate import/export requirements; conduct periodic assessments of import and export processes and systems; assist with the development of compliance guidelines and participate in the roll-out and training on compliance improvement measures.  

  • Support global and regional compliance requirements in maintaining continuity with corporate trade compliance direction. Coordinate with Trade Compliance personnel on other governmental agency matters such as customs, country of origin, markings, denied party screening, embargoed countries, anti-boycott compliance, in-country transfer authorizations, and practices related to Foreign Trade Agreements as well as specific in country import/export requirements
  • Serve as subject matter expert and work with business units to ensure import and export activities are effectively managed to meet all Latin American countries and other foreign government import and export rules and regulations
  • Act as internal consultant with all regional sites, business units, internal and external customers for import and export compliance matters
Additional Responsibilities
  • Proactively identify areas of compliance risk, present risk assessment and improvement plan
  • Act as primary interface and maintain a close working relationship with local Customs and Regulatory.
  • Demonstrated knowledge of special programs (i.e., FTAs, GSPs, Tariff Quotas, Tariff Suspensions, Foreign Trade Zones, and Drawback) geared primarily for the US, Canada, Mexico, Brazil, Argentina, Colombia, Chile and Peru
  • Knowledge of the Bureau of Industry and Security (BIS) requirements and US Customs and Border Protection (USCBP)
  • Familiarity with Americas, EU and Asian trade regimes and disclosure practices
  • Manage and execute yearly US Customs Reconciliation program
  • Liaison with US Department of Commerce, NSA, Treasury, OFAC and Customs and Border Protection (Port specific)
  • Audit of AI import entries and US Drawback claims
  • Issue and maintain Broker Guidelines for the Americas International countries
  • Provide advice and guidance as requested to non-GTC members regarding export and import regulations in the Americas
  • Position is remote but will need to be east or central timezone


7 - 10 Years of Experience
Bachelor degree or equivalent experience
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).

Nearest Major Market: Washington DC