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Sales Engineer

Date:  May 25, 2021

Ireland, IE

Requisition ID:  29770

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

About the Opportunity

Working at the forefront of both customer and employee engagement this an exciting opportunity for candidates with experience in the telephony sector who are looking to further their career with one of the industry leaders. Aligned geographically this role will provide the opportunity to work across our partner and customer landscape, helping organizations provide differentiated engagement capabilities.

Responsible for providing both external client and partner support, the role of a Sales Engineer is vital in the ongoing success of the organization and in supporting sales to both acquire new customers and grow existing accounts. Acting as a technical sales resource, the Sales Engineer is responsible for gaining technical closure by supporting the sales cycle with solution consulting, presentations, demonstrations and design activities

About the Responsibilities

  •  Working in unison with Sales supporting and driving the sales cycle
  • Delivery of demonstrations, presentations, bid responses and proof of concepts
  • Engagement and orchestration of cross-functional internal teams
  • Technical point of contact for customers and partners
  • Illustrate how Avaya’s products can provide solutions to an organisation’s issues
  • Accelerate new solution development and adoption
  • Drive cloud adoption 

About the Requirements

  • Bachelor’s degree or equivalent experience in Engineering or Computer Science
  • Knowledge of Avaya’s solutions and how they can meet organizations customer and employee engagement requirements
  • Highly effective interpersonal and communication skills
  • Ability to work both as part of a team and independently
  • Effective at working within virtual teams
  • Ability to quickly grasp new concepts and ideas
  • Capable of building confidence and trust with peers, customers, partners and other stakeholders
  • Strong desire to continually improve their knowledge and skills
  • Highly organized and able to work to strict deadlines
  • Ability to adapt and work effectively across a wide range of customers and industries
  • Demonstrates business acumen and ability to align company solutions to the customer's or partner's business priorities
  • Knowledge of the features, functions, and benefits of unified communications and contact center products, technologies and services with ability to articulate how they address customers’ requirements


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).