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Named Account Manager IV

Date:  Apr 29, 2021

Virtual Office, NJ, US

Requisition ID:  29665

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

About the Opportunity

This role is an individual contributor with Avaya’s South Region Enterprise sales organization.  As a Named Account Manager (NAM), you will be tasked with managing some of Avaya’s largest accounts while helping to build our presence in the assigned geography.  The position involves prospecting, identifying, building, positioning and selling Avaya’s portfolio of solutions, including voice, collaboration, video and omnichannel contact center solutions, public and private cloud to direct and indirect accounts. 


To be successful in this role, you will need a good understanding of the industry, ability to communicate at the C-level as well as go down the chain to manage the details of the account. Avaya is on a mission to modernize its base and take the customers on a journey passing through subscriptions and ending with Cloud. 


About the Responsibilities

  • Connect with the existing base at an executive level and draw a roadmap to cloud.
  • Build a funnel for modernizing the base.
  • Lead a full sales cycle from lead identification to close.
  • Leverage and coordinate cross-functional internal teams (SE, Specialists, Marketing, Customer Success) for pre and post-sale engagements.
  • Provide timely and accurate forecasts and clear closing strategies sales by actively managing your pipeline of opportunities and weekly sales forecasts


8 - 12 Years of Experience


Bachelor degree or equivalent experience
Master Degree is preferred

Preferred Certifications


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).