Named Account Manager III

Date:  Oct 21, 2019

Virtual Office, IN, US

Business Unit:  Global Sales (BG_GSM)
About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit

Short Description

This is a Named Account role handling four to seven Fortune 500-type clients headquartered in Ohio and surrounding States.  The role requires maintaining as well as growing these existing customers thru the sale of Unified Communications and Contact Center solutions.  The job requirements include: 


  1. Collaboration and team-oriented skills are a must, including fully leveraging the entire team of internal specialists and executive management
  2. Proven experience with inspection/qualification of deals utilizing methodologies which may include but is not exclusive to: Challenger Sale, Sandler and Spin-Selling
  3. Thorough knowledge of question-led selling skills that are focused on business outcomes
  4. Ability to converse with both business and technical buyers #LI-HK1


  1. A working knowledge of contact center functionality including ACD/CTI/IVR/Omnichannel/Reporting
  2. A working knowledge of both IP telephony and Unified Communications
  3. Proven experience with Line of Business penetration and how to maneuver thru a corporate hierarchy
  4. An understanding of UC/CC roles and job functions within accounts
  5. Willingness and ability to travel to meet customer stakeholders in the Region.....Indianapolis, Columbus, OH and Cincinnati are preferred

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: