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Collaboration Sales Specialist IV

Date:  Apr 29, 2021

Virtual Office, OH, US

Requisition ID:  30155

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

About the Opportunity

The Collaboration Sales Specialist will work with customers to understand their conferencing needs and then guide them on how to improve this process with Avaya IX Spaces and their existing SaaS applications where applicable. 

The Specialist will collaborate directly with customers, but also leverage other resources within Avaya for system engineering and/or software customization/automation where applicable.

The ideal candidate understands how to start and drill down to the core business problem and then guides change/technology adverse users to embrace the new tools and processes. The ideal candidate will have a passion for learning new technologies and pairs that with the patience required to walk through users down a new path.


This role involves working with enterprise and mid-market customer to enable them on Avaya Spaces a cloud-based team collaboration application which meets their video and online meeting needs.

About the Responsibilities

  • Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
  • Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
  • Meet or exceed sales and product objectives
  • Effectively qualify leads and identify prospect needs, engaging technical resources as required
  • Deliver client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
  • Develop and maintain business within existing and new accounts
  • Manage complex sales situations and sales campaigns

About the Requirements

  • 10+ years of SaaS, IaaS sales experience in enterprise customer segment
  • Proven track record of exceeding the sales targets for a cloud-based collaboration and conferencing solution
  • Must have experience in selling solutions of the top 5 vendors in the conferencing space.
  • Experience in selling v1 and v2 video or web conferencing solutions is a plus
  • Ability to travel up-to 30% within US


Bachelor degree or equivalent experience


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).