Share this Job

Territory Account Manager II

Date:  Jun 4, 2021

Vancouver, BC, CA

Requisition ID:  28301

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

About the Opportunity

Avaya’s new cloud solutions in the midmarket space come with a huge growth potential. We are looking for a Cloud Territory Account Manager in midmarket to cover Western Canada. To be successful in this role, you will need very strong sales hunting and funnel building skills. You will hunt directly for end customers, coordinate closely with Avaya’s Channel Partner communities (e.g. Master Agents, existing VARs, new agents), and then ensure the long term customer success. #LI-HK1

Aboout the Responsibilities

Hunt for new accounts and/or convert existing ones to cloud.

Build a funnel for cloud opportunities across Western Canada (BC to Manitoba and the Territories).

Lead a full sales cycle from lead identification to close.

Leverage and coordinate cross-functional internal teams (SE, Specialists, Marketing, Customer Success) for pre and post-sale engagements.

Provide timely and accurate forecasts and clear closing strategies sales by actively managing your pipeline of opportunities and weekly sales forecasts.

About the Requirements


Proven experience in selling cloud SaaS solutions to SMB and Midmarket customers (preferably UCaaS & CCaaS).

Previous experience in multinationals is a plus.

Hunter sales experience including cold calling.

Working independently while collaborating with a cross functional team in a matrix organization.



Understanding of cloud SaaS models (understanding UCaaS and CCaaS is a plus).

Complex selling, challenger approach, energetic demeanor, tenacity to win.

Exhibiting resourceful and strategic nature, maximizing leads, funnel building, pipeline management, and forecasting.

Salesforce.com proficiency.


6 - 9 Years of Experience


Bachelor degree or equivalent experience


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).