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Named Account Manager III

Date:  Jul 29, 2021

Vancouver, BC, CA

Requisition ID:  29585

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

About the Opportunity

Avaya’s new private and public cloud solutions come with a huge growth potential. We are looking for a Named Account Manager in Vancouver to cover Enterprise Named Accounts in BC. To be successful in this role, you will need a good understanding of the industry, ability to communicate at the C-level as well as go down the chain to manage the details of the account. Avaya is on a mission to modernize its base and take the customers on a journey passing through subscriptions and ending with Cloud.  #L!-HK1

About the Responsibilities

  • Connect with the existing base at an executive level and draw a roadmap to cloud.
  • Build a funnel for modernizing the base.
  • Lead a full sales cycle from lead identification to close.
  • Leverage and coordinate cross-functional internal teams (SE, Specialists, Marketing, Customer Success) for pre and post-sale engagements.
  • Provide timely and accurate forecasts and clear closing strategies sales by actively managing your pipeline of opportunities and weekly sales forecasts.

About the Requirements


  • Proven experience in selling enterprise solutions in the UC and CC space.
  • Experience in building and managing funnel, and accurate forecasting.
  • Working independently while collaborating with a cross functional team in a matrix organization.
  • Ability to conduct a conversation and build a relation at C-levels.


  • Excellent communications and presentation skills, and ability to simplify complex concepts.   
  • Complex selling, challenger approach, energetic demeanor, tenacity to win.



  • Based in Vancouver, BC


  • Bachelor’s degree (preferably business or technology related).


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).