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APS Senior Program Manager

Date:  Nov 14, 2019

VO Denver, CO, US

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Short Description

Responsible for ensuring that customer needs are satisfied through providing specific deliverables. Oversees the overall program/project plan, budget, structure, schedule and staffing requirements. Oversees efforts of the company, customer and third party vendors as well as to assure that an integrated software and hardware solution is provided to meet the customer's need. Critical in overall planning and selling of services. Manages multi-function and multi-vendor efforts to plan, sell and implement integrated computer system solutions to a customer's business problems. Often works with management consultants in the latter stages of strategic planning and design efforts in order to facilitate an orderly hand-off to program/project management. Programs impact multiple company and customer geographies. Scope is sufficient to impact the customer's market position and the company's long-term business. Work is performed with minimal direction and reviewed by senior management. Anticipates and identifies complex business needs and recommends solutions to complex problems.


7 - 10 Years of Experience
Bachelor degree or equivalent experience
Preferred Certifications

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf

Nearest Major Market: Denver