Named Account Manager | Canada
Toronto, ON, CA
About Avaya
Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.
The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.
We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.
Learn more at https://www.avaya.com.
The Opportunity
Avaya optimizes both Customer Experience (CX) and Employee Experiences (EX) with solutions that build on current capabilities, bringing the future forward while preserving what customers rely on today. Avaya unifies customer and employee experiences with our AI-driven platform. Ensuring consistent interactions across every touchpoint and optimized workflows that drive business growth. Avaya’s cloud solutions come with a huge growth potential.
We are looking for a Named Account Manager to cover Enterprise Named Accounts. To be successful in this role, you will need a good understanding of the industry, ability to communicate at the C-level as well as within the customer lines of business and down the chain to manage the details of the account.
Responsibilities
- Connect with the existing base at an executive level and draw a roadmap to cloud.
- Build a funnel for modernizing the base.
- Lead a full sales cycle from lead identification to close.
- Leverage and coordinate cross-functional internal teams (Client Engineers, Specialists, Marketing, Customer Success) for pre and post-sale engagements.
- Provide timely and accurate forecasts and clear closing strategies sales by actively managing your pipeline of opportunities and weekly sales forecasts.
Requirements
- Proven experience in selling enterprise solutions in the UC and CC space.
- Previous experience in multinationals is a plus.
- Proven track record of meeting and exceeding quota
- Experience in building and managing funnel, and accurate forecasting. Work independently while collaborating with a cross functional team in a matrix organization.
- Ability to conduct a” solution selling” conversation and build a relationship at all levels of the client organization, inclusive of C-levels.
SKILLS & COMPETENCIES
- Understanding of the UC and CC enterprise space.
- Understanding of Cloud based solutions
- Excellent communications and presentation skills, and ability to simplify complex concepts.
- Complex selling, energetic demeanor, tenacity to win.
- Demonstrate a strong desire to win and have the ability to drive the sales cycle with both IT decision makers, as well as the LoB
- Be resourceful and exhibit a strategic desire to maximize leads, build funnel and manage pipeline and forecasting responsibilities
- A team player who is trustworthy, responsible, accountable, and navigates well when empowered.
- Entrepreneurial - ability to learn and adapt quickly.
- Vibrant and energetic attitude; willingness to perform and work independently as well as within a team
- Salesforce.com proficiency.
ADDITIONAL INFORMATION
- Experience selling into Healthcare, Financial and/or Governments would be beneficial
- Bilingualism (French) would be an asset
- Position can be based from a home office in Toronto or Ottawa
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Experience
Education
Preferred Certifications
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