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Managing Director, Avaya Japan

Date:  Jul 17, 2021

Tokyo, 13, JP

Requisition ID:  30013

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

About the Opportunity

The Japan Managing Director is responsible for the Avaya business in the country. The successful candidate is expected to balance the short and long-term requirements of success, and to drive sales and supervise delivery and support. Candidates must be flexible and agile in their approach, and display leadership.

About the Responsibilities

  • Represents the company as the most senior representative in the country, to own all sales and customer satisfaction issues
  • Leads the team of salespeople in the country, is responsible for their performance, development, and coaching
  • Responsible for delivering the country sales target, including sales planning and accurate forecasting
  • Dotted-line responsibility for delivery and support services resources in-country
  • Works with the regional leadership team on building the country strategy
  • Contributes to and helps deliver go-to market strategy (channel, distribution, etc.)
  • Represents customer requirements and country needs to the global Avaya leadership, linking asks and requirements to potential revenue

About the Requirements


  • 8-10 years or above of sales experience in a technology/IT company
  • 5 years or above of sales leadership
  • More than 5 years’ sales experience in Japan


  • A growth mindset; willing to learn and adapt as circumstances change
  • A strong sense of ownership and accountability; able to quickly identify and address problems
  • Strong communication skills, ability to relay and explain complex ideas and concepts
  • Ability to manage senior customer relationships, hold conversations with senior customer leaders
  • Strong funnel generation and management abilities; strong sense of opportunity qualification
  • Experience with revenue & cost management
  • Leadership competencies such as: setting and articulating a clear vision, coaching, negotiation skills


  • Bachelor’s degree in IT, engineering, computer science, business, or related fields


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).