Share this Job

Social Media Integration Specialist

Apply now »

Date: Nov 30, 2018

Location: Thornton, CO, US

Company: Avaya Corporation

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit


Serve as a subject matter expert of social media platform integrations

Create and maintain out social media platform integration gateway with our lead developer

Troubleshoot integration problems between our solution with the social media platforms

Co-develop social media data mining and analytics concepts and integration with analytics / AI platforms

Coordinate with the program manager and the rest of the team members

Participates in agile activities, including daily standup, sprint planning, and sprint review meetings

Maintain documentation of our integration plan, design a high level of communication throughout the implementation process

Maintain a high level of communication throughout the implementation process

Manage the priority of issues within projects and the priority of projects as a whole


M.S. in computer science, mathematics, statistics, or a closely related discipline

4+ years of data mining and data analysis experience

Expertise in social media data mining and analysis

Social media / messaging platform APIs (e.g., Twitter, Facebook)

Strong Java software development skills, Python and R experience

Integration with R compute services

Experience with cloud software platforms

Strong conceptual thinker with the ability to solve problems creatively

Excellent English verbal and written communication skills

Data visualization in HTML + JavaScript

Reporting engines and report generation

Demonstrated aptitude for learning new concepts and capacity for self-teaching

A positive, optimistic attitude, dependable, proactive and very organized


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.  *li-post

Nearest Major Market: Denver

Apply now »