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APS Senior Consultant


Canberra, ACT, AU

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Job Information

Job ID: 12361

Short Description

Avaya is a global leader in enterprise communications systems. The company provides Team Unified Communications, Team Engagement and Contact Center solutions and related services directly and through its Channel partners to leading businesses and organisations around the world.  Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.

Avaya Professional Services are seeking a senior consultant to provide design leadership during consulting, implementation and deployment of our enterprise solutions for our clients.

The delivery leadership function is briefly described as;

  • Pro-actively engaged on large projects
  • Takes end to end ownership of the solution and is the primary point of contact for the technical outcomes until the project is completed and transitioned to support organisations
  • Takes technical delivery responsibility for scope, budget and escalations. 
  • Aligns closely with subject matter experts and project management primes to ensure we plan ahead and the project stays on track.
  • Responsible for technical delivery guidance and oversight
  • Ensures that all technical project resources adhere to compliance processes and Avaya global best practices and methodologies

The successful candidate will have a depth of experience with consulting and deploying with a broad range of Avaya technology combined with a good general knowledge of other market technologies.  This person will have strengths in;

  • Avaya Aura Core technologies including Communications Manager and SIP deployment
  • Avaya Contact Centre design and consulting



NV1 Security Clearance highly desirable. Candidate must have the ability to obtain this clearance if not already held.

Candidate must be an Australian Citizen.

Candidate will have 8 years+ industry experience coupled with great communication and sound technical skills to perform this position. Your understanding of business drivers for technology solutions and ability to plan and design customers’ solutions is essential in securing this role!


8+ Years of Experience


Bachelor degree or equivalent experience


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.