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APS Principal Consultant


Sydney, NSW, AU

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Job Information

Job ID: 24490

Short Description
  • Oversees expert technical and/or analytical support to clients in identifying, analyzing, and resolving problems of highly complex business communication systems.
  • Self-directed, making major contributions to teams, and contributes significantly to client satisfaction.
  • Resolves a diverse range of complex problems.
  • Makes major contributions to teams and assumes technical project ownership role for complex engagements. Represents the company at industry forums and identifies and develops business opportunities. Work is performed with no supervisory direction and does not require review by senior management.
  • Anticipates and identifies complex business needs and recommends solutions to complex problems.
7 - 10 Years of Experience
Bachelor degree or equivalent experience

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf