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Named Account Manager III


Stockholm, AB, SE

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

About the Opportunity

Avaya is expanding our investment in this important sector of the market. This is a key position and the successful candidate will be focused on maximizing booking and revenues for Avaya’s market leading portfolio of products and services. 

  • Sells the portfolio of Avaya products to end-user customers in co-operation with Avaya partners in assigned accounts.
  • Maintains full accountability for assigned accounts and serve as customer’s trusted advisor and advocate, maintaining a high level of customer satisfaction and protecting the interests of both the customer and Avaya.
  • Maximizes opportunities by driving the customer planning process, leading virtual account teams in building strategies that deliver balanced growth, leveraging Avaya partners, continued account penetration, and customer satisfaction, and developing forecasts based on short and long-term growth.
  • Maintains long term strategic partnerships at the executive level by ensuring that key executives clearly understand how Avaya solutions meet their business needs.
  • Serves as key client contact for all customers and introduces specialists and/or Partners based on strategic sales activities.
  • Conducts short and long-term strategic account planning to enhance the quality of the sales pipeline, accelerate and maximize revenue generation and, as a trusted advisor, improve the customer buying experience.
About You

The successful candidate will have the following attributes and experience:


  • Solid experience in competing and winning business communications deal with business lead propositions.
  • Solid solution selling experience across industry
  • Strong knowledge of the Avaya portfolio of products and services
  • Have worked successfully in a multi-cultural team.
  • Fluent to business level in written and oral English and Swedish
  • Be available to travel for business purposes across Sweden
  • Shows a winning attitude and is a great team-worker.
  • Good interpersonal and influencing skills, with experience working in a multi-cultural organization.
  • Selfstarter with ability to manage resources and time to complete tasks to objectives.
  • Bachelor’s degree
Bachelor degree or equivalent experience
Master Degree is preferred

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf