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Program Manager III


Stanfield, NC, US

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Short Description

Oversees the overall process of planning, developing and delivering products to market for a product or portfolio solution area. Scope may span elements of portfolio management, concept-to-market, and lifecycle management. Responsibilities may include: leads multi-functional core teams through process and deliverables; takes a leadership role in the program management team by managing highly complex, strategic and emerging products, may be accountable for a portfolio view of the programs and deliverables, or by managing program managers; contributes to the development of product specifications and requirements; oversees, plans, and ensures execution of all program components and deliverables through core and extended team members; is aware of a product/product line's financial impact and sets expectations accordingly; serves as a primary interface to the business decision team (BDT); anticipates and identifies business risks and coordinates actions to mitigate these risks; assesses business readiness in delivering product to market; uses market trends and competitive data to create and define a product/product line's route to market; is aware of internal and external business issues and their impact on program deliverables; aligns with other work groups in the establishment of pricing proposals; works with senior leaders to resolve systemic or global issues affecting program delivery; interfaces with product management and development, services, supply chain, sales, and other support organizations to ensure processes and deliverables meet the program's business objectives. Work is performed with minimal direction and reviewed by senior management. Anticipates and identifies complex business needs and recommends solutions to complex problems. Knowledge of company products, supply chain functions, marketing, services policies and procedures, and the ability to handle priority escalations and complex issues is preferred. This job does have supervisory responsibility.

7 - 10 Years of Experience
Bachelor degree or equivalent experience
Preferred Certifications
Project Management (PMP) Certification is preferred
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).

Nearest Major Market: Charlotte