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Named Account Manager III - Twin Cities

Date:  May 7, 2022

St. Paul, MN, US

Requisition ID:  32471

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at


The Named Account Manager will manage a select group of Enterprise Accounts across several different verticals in the Midwest Region. The role requires maintaining as well as growing existing Fortune 1000 customers through the sale of Unified Communications, Contact Center, and Cloud solutions.


•    Sells the Avaya portfolio of Avaya products to end-user customers either directly or in co-operation with Avaya partners in assigned accounts.
•    Maintains full accountability for assigned accounts and serve as the customer’s trusted advisor and advocate.
•    Maximizes opportunities by driving the customer planning process, lead virtual account teams in building strategies that deliver balanced growth for our customers, leverage Avaya partners and strategize on account penetration, and develop forecasts based on short and long-term growth.
•    Serves as key client contact for all customers and introduces specialists and/or Partners based on strategic sales activities.



•    Solid experience in competing and winning business communications deals with business lead consultative selling.
•    Solid solution selling experience across the industry.
•    Strong knowledge of the Avaya portfolio of products and services, including Cloud and Subscription.
Self-starter with ability to manage resources and time to complete tasks to objectives.


•    Proficiency with MS Outlook, Excel, and PowerPoint
•    Familiarity with MS Office 365 files sharing and shared folder use
•    Preferred ability to work with SFDC and proficient in database logging
•    Understanding of Cloud, SaaS, CPaaS or other hosted solutions


•    Full time position
•    Normal business hours, though extended hours may be expected during critical phases of the business
•    Working from Virtual Office or from ‘the road’ is expected
•    Travel is limited to this geography as well as opportunities to travel for training and conventions.


•    Bachelor’s Degree
•    Minimum 5 years of enterprise sales experience


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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy, accessible at and applicable Privacy Statement relevant to this job posting accessible at For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information:

Nearest Major Market: Minneapolis