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Sales Engineer

Date:  Sep 11, 2021
Location: 

Singapore, 01, SG

Requisition ID:  30879

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

Short Description

  • Serves as technical lead and coordinates all technical sales activities for customers or partners in assigned territory or accounts.
  • Leads discovery activities to understand customer/partner business requirements and translate them into technical requirements.
  • Responsible for developing technical account plans and sales proposals for assigned opportunities.
  • Delivers demos, trials, proofs-of-concepts and post-sales diagnostic support, or creates the appropriate infrastructure for demos, trials, and proofs-of-concepts to be delivered by partners.
  • When supporting the channel, authors roadmap adoption and enablement plans based on partner business plan requirements.
  • Serves as liaison to Avaya to ensure relevant customer/partner feedback on product and process improvements is considered.
  • Participates in ongoing development opportunities, both for personal growth and to help educate others.
  • When supporting the channel, leads technical onboarding of new partners.
  • Responsible for maintaining technical knowledge across multiple products and solutions while developing more in-depth expertise in a specific area or solution specialization.
  • Experience in the solutions supported by this role preferred; experience in sales engineering or consulting preferred. 

Experience

3 - 5 Years of Experience

Education

Bachelor degree or equivalent experience in Engineering or Computer Science

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).