Share this Job

Territory Account Manager - PNW

Date:  Jun 1, 2022

Seattle, WA, US

Requisition ID:  32183

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at


Candidates in Seattle, WA or Portland, OR are highly desirable.  This role is an individual contributor, client and partner facing role with Avaya’s Commercial business unit. The candidate is expected to consult, position and sell AVAYA OneCloud (Public Cloud) solutions to clients predominantly via our well-established channel ecosystem of distributors, reseller partners, and agents.  As a Territory Account Manager (TAM), you own a geography and responsible to run the business as field facing leader.  A successful TAM will be comfortable selling into the executive suite, fluent with UC, CC, and Services terminology and value propositions, and will be excellent at building and managing relationships between various teams and companies.  #LI-HK1


•    Manage leads and opportunities; positioning Avaya’s UC, CC, CPaaS, Professional Services, and Alliance Vendor solutions with clients
•    Develop strategic business plans territory and then execute that plan with the assistance of engineering, services, and application overlay resources
•    Identify and work leads and opportunities which arise within the assigned territory; providing an opportunity to grow your business and influence within the region
•    Manage business via SalesForce account and opportunity records to provide and BUILD an accurate funnel outlook
•    ‘Blitz’ with your clients and into new opportunities as part of the Commercial Business Unit’s prospecting activities



•    Successful history of selling on building differentiated value 
•    Proven experience selling technology solutions including UC, CC, CCaaS, CPaaS, Video, Data-Networking, e911, business continuity and management applications
•    Demonstrated ability to sell with partner channel
•    Experience penetrating new accounts


•    Proficiency with SaleForce, MS Outlook, Excel, and PowerPoint
•    Familiarity with MS Office 365 files sharing and shared folder use



•    Working from Virtual Office or from ‘the road’ is expected
•    Travel 40%; predominantly in-region with occasional trips for corporate events



•    Bachelors Degree- IT discipline or Business preferred
•    Industry Certifications preferred including Avaya courseware, CompTIA, CCNA, Lean Six Sigma


Explore our current opportunities @

Follow #AVAYALIFE & visit our ‘Life Page’ on LinkedIn 

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy, accessible at and applicable Privacy Statement relevant to this job posting accessible at For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information:

Nearest Major Market: Seattle