Software Sr Engineering Manager - Cloud Computing

Date:  Sep 18, 2019

Seattle, WA, US

Business Unit:  Avaya Inc. (Avaya)

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit

Short Description

Title: Sr Software Engineering Manager - Cloud Computing
Work Location: Seattle
Job Type:  Full Time

Avaya is shaping the future of cloud-based telecom services. To achieve this, we blend of a variety of disciplines (such as NLP, data mining, machine learning, big data, semantic web, graph stores, cloud computing) in an effort to understand our customers and the things they're excited about. To complement our complex algorithms and extensive data analyses, we create elevated and inspirational mobile and web features across the entire communication experience. We are also incredibly intent on solving some of the most complex computing problems to be found in industry and academia, and we get to test our solutions in the real world every day.
On a day-to-day basis, you'll be part of and leading a small, close-knit team of Engineers that are incredibly technical, agile, data-driven, and highly collaborative. You will be building the core services that our world class product, which spans across the globe, will depend on.
If you're as passionate as we are about making the Avaya platform increasingly awesome for our customers, we'd love to chat with you! We're seeking a highly talented, driven and motivated Sr Software Engineering Manager with big ideas, who is also obsessed with finding new, intuitive, and engaging ways to interact with our customers, automating customer self-service, improving quality of service, and providing business analytics to deliver a superior customer experience.

• You will be a Sr Software Engineering Manager on the Avaya Cloud platform.
• Lead a team of 5-7 working on core services within the Avaya Cloud platform.
• Participate in the Avaya SDLC
• Coach, mentor and develop engineers to work at their highest potential. Constantly raising the bar for both your team and all the teams in the organization.
• Drive modern software engineering practices into your team
• Code reviews and occasional coding.
• 12+ years professional experience in software development
• 5+ years professional Java software development; Experience in Go and other languages a plus.
• 3+ years as a manager in software engineering
• Experience with multiple product life cycles
• Knowledge of Computer Science fundamentals (object-oriented design, algorithm design, data structures, problem solving, and complexity analysis)
• Demonstrable and clear understanding of multi-threading and distributed systems concepts and best-practices
• Experience developing cloud software services and an understanding of design for scalability, performance, and reliability
• Experience with distributed systems, micro services, scalability, and reliability
• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3
• Experience with Amazon Web Services
• Knowledge of Scrum, Kanban, TDD or other agile methodologies
• Excellent verbal and written communications skills




People Management Experience

15+ Years of Experience


Bachelor degree or equivalent experience

Advance Degree preferred


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information:

Nearest Major Market: Seattle