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Named Account Manager III

Date:  Nov 20, 2020
Location: 

Sao Paulo, SP, BR

Requisition ID:  29156
About Avaya
Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.
About the Role

To succeed in this role, the candidate will need to be initiatives to build customer relationships, scale multiple levels within customers, generate opportunities and protect Avaya's installed base.

The candidate will have to focus on achieving results and meeting established goals, in addition to creating strategies for customer service, aiming to develop to serve and sell various Avaya solutions

About the Responsibilities

 

  • Generate Pipeline in customers at the installed Avaya base.

• Control and achieve established goals, whether weekly, monthly, quarterly and annually.

• Maintain and develop relationships with designated customers.

• Develop a plan that establishes how the goals will be achieved and how sales will increase to customers.

• Promote and sell new Avaya solutions to designated customers.

• Develop and monitor the complete sales cycle (beginning, middle and end).

• Prepare periodic reports on the status of sales opportunities and define the strategy of how these sales will

About the Requirements

SKILLS & COMPETENCIES
 

  • Sells products and/or services to end-user customers in assigned major and/or strategic accounts. Maintains full accountability for assigned accounts and protects the strategic interests of Avaya and the customer by advocating for the customer and maintaining a high level of customer satisfaction.
  • Penetrates and grow existing assigned account(s) to broaden Avaya’s footprint beyond traditional telephony through the introduction of new solutions and applications.
  • Demonstrates expert-level industry knowledge and excellent business acumen with proven ability to recommend creative and insightful solutions that align to defined customer business priorities.
  • Leads detailed account planning process across portfolio of accounts and prioritize selling activity to generate maximum revenue in accordance with the local account segmentation model.
  • Fully leverages entire network of internal specialists, channel and partner organizations to maximize revenue and drive demand in accounts
  • Availability for visits to clients and national and international business trips.
Experience
5 - 8 Years of Experience
Education
Bachelor degree or equivalent experience
Master Degree is preferred
Preferred Certifications
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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).