Loading...

User Experience Manager

Date:  Dec 3, 2019
Location: 

Santa Clara, CA, US

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Short Description

Creates a range of products based on a strategy and design for a best in class user experience. Conducts and reports quantitative and qualitative user research including customer and user needs, workflows, and analysis business practices.  May also work use any of the following to achieve user experience objectives: user needs analysis, persona development, creation of user workflow diagrams and charts, interaction design including wireframes, visual design, application brand design, copywriting, motion design, multimodal interactions and sound design. Work is performed with minimal direction and reviewed by senior management. Provides solutions to a diverse range of complex problems. Typically requires 5 - 8 years experience and a Bachelor's degree or equivalent experience.

Experience
5 - 8 Years of Experience
Education
Bachelor degree or equivalent experience
Footer

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf


Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto