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Collaboration Sales Specialist III


Santa Clara, CA, US

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.


Our Cloud Solution

Avaya Spaces is a cloud-based team collaboration and meeting app. It seamlessly integrates voice, video, tasks, sharing and more into one app you can access anywhere. Use it on your laptop at work, your tablet at home, your phone on-the-go, or your computer.

 Our Team

The sales team has a startup mentality and growth mindset.  This means we foster a culture of “problem solvers”, we let the data and insights prevail over loud voices. It’s a team where everyone is encouraged to speak their minds and be respectful to others. We value the diversity of backgrounds, experiences and personalities. We welcome people that are “rock stars” in their execution but are humble in their interactions.

About the Role:

We’re looking for someone that loves to make the “wow” moment happen when customers see their meetings and collaboration improve with Avaya technologies. The Collaboration Sales Specialist will work with customers to understand their conferencing needs and then guide them on how to improve this process with Avaya IX Spaces and their existing SaaS applications where applicable.

The Specialist will collaborate directly with customers, but also leverage other resources within Avaya for system engineering and/or software customization/automation where applicable.

The ideal candidate understands how to start and drill down to the core business problem and then guides change/technology adverse users to embrace the new tools and processes. The ideal candidate will have a passion for learning new technologies and pairs that with the patience required to walk through users down a new path.

This role involves working with enterprise and mid-market customer to enable them on Avaya Spaces a cloud-based team collaboration application which meets their video and online meeting needs. #LI-HK1



  • Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
  • Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
  • Meet or exceed sales and product objectives
  • Effectively qualify leads and identify prospect needs, engaging technical resources as required
  • Deliver client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
  • Develop and maintain business within existing and new accounts
  • Manage complex sales situations and sales campaigns
  • This is a startup group, your ability to deal with ambiguity and challenging circumstance will be necessary.
  • 10+ years of SaaS, IaaS sales experience in enterprise customer segment
  • Proven track record of exceeding the sales targets for a cloud-based collaboration and conferencing solution
  • Must have experience in selling solutions of the top 5 vendors in the conferencing space.
  • Experience in selling v1 and v2 video or web conferencing solutions is a plus
  • Ability to travel up-to 30% within US

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf

Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto