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Sr. Manager, Internal Communications

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Date: Aug 7, 2019

Location: Santa Clara, CA, US

Company: Avaya Corporation

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit

Job ID 24585

As a key member of Global Corporate Communications function, this role manages the planning and execution of the company’s key internal communications, including the development, creation and distribution of internal communications content to all employees, and supports events and projects to improve the employee engagement experience and keep employees informed about the business. The effective communications programs and deliverables you implement will drive shared understanding and a strong company culture, supporting Avaya’s business objectives and its ability to attract and retain the best talent.


This role works closely with a wide range of functions and geographies, and all levels of the company, from C-level management to interns.  You’ll come up with creative, innovative ideas to inform, motivate, and align team members; partner closely with PR and marketing colleagues to identify key topics, themes and messaging to share company-wide; and bring best practices to support our effort to build a people-first culture.

This highly collaborative position requires great people skills, excellent writing and editing skills, as well as a passion for storytelling. Experience with content management systems and communications tools is important. Ability to deliver quality results in a fast-paced, deadline-driven environment.

Duties Include
  • Write, edit and produce engaging content for internal publication via various digital media platforms, including written materials, podcasts, videos
  • Work closely with leadership to develop and deliver important and timely messages to global employees
  • Proactively identify new opportunities and develop new ideas to continually improve our internal communications and shared understanding of the company vision, mission and strategy
  • Assist with logistical tasks for employee engagement projects and special events.
  • Excellent graphic design skills and an eye for presenting content in fun, creative ways. (Think infographics, memes, etc.)
  • Extreme attention to detail and highly organized.
  • Excellent computer literacy, Microsoft Office Tools (PowerPoint and Word), Microsoft SharePoint, Adobe Creative Suite (InDesign, Illustrator and Photoshop).
  • Other administrative tasks, as assigned.
Required Qualifications
  • 8 + years of relevant experience
  • Excellent verbal and written communication skills
  • Bachelor’s degree in marketing, PR, or related field
  • Passionate storyteller with excellent content-generation skills
  • Understands how to cut through clutter and put people first
  • Strong project management skills and ability to work cross-functionally
  • Ability to juggle multiple competing priorities effectively
  •  “Can do” attitude
  • Ability to take initiative to open and close the loop on communications projects

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information:

Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto

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