Software Engineer III

Date:  Feb 15, 2024

São Paulo, SP, BR

Requisition ID:  36273


Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering #Experiences that Matter.

Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every minute of every day, we power positive and productive interactions that drive customer loyalty, team collaboration and business success.

We’re focused on Innovation without Disruption, removing barriers, and placing our customers best interests at the forefront of everything we do. The world is evolving in technologically exciting ways, and we strive to lead revolutions in how businesses leverage the cloud, artificial intelligence, automation, and mobility.

We aren’t just focused on customer experience, we also prioritize the employee experience, and we work hard to engage and empower our people throughout their career with us. We’re seeking the best diverse talent to shape and transform how the world connects. Find out more at Careers at Avaya.


What could you experience and get involved with? 

We are looking for a senior developer with experience in UI/UX design and a solid technical background developing applications using modern web frameworks to lead the development of front-end applications using proven design patterns and technology to solve real world business problems that we find every day in our projects.
You will work mostly in small to medium projects, but occasionally in very large ones. Although your end goal will be to deliver applications in the Call Center / Unified Communications space our projects usually involve interacting with multiple applications and technologies, such as CRMs, Service Desk Software and Analytics. 
Our technology stack for the front includes Yew (Rust), React, Vue and Angular, but we also work with other frameworks and technologies from time to time.  Our team works directly with customers and you, as the software engineer, will eventually have some contact with customers through the Software Architect or Project Manager.
Your main responsibilities will be:
•    Design modern front ends using your UI/UX experience while creating wireframes using tools like Figma or prototypes using web frameworks like Yew, React or View.js.
•    Assess and provide feedback on usability of front ends created by peer developers.
•    Implement the front end of our software applications using the selected frameworks, applying development best practices.
•    Make sure that the code delivered meet the quality standards defined by the project, including unit testing coverage, static analysis checks and security scans.
•    Own the software deliverable, making sure it complies with both functional and non-functional requirements.
•    Configure continuous integration, static code analysis tools and build process for your software, as well as installing and deploying the same in end customers or in cloud-based solutions, automating the process as much as possible.
•    Collaborate and support other team members in your area of expertise.


What can you bring?
•    Must be Graduated in Software Engineering, computer Science or similar.
•    Must have Fluent oral and written English skills.
•    Must have 4+ years of experience working with plain JavaScript. 
•    Must have 4+ years of experience with at least one JavaScript-framework such as Angular, Vue, React or Yew.
•    Must be willing to learn other UI frameworks (such Angular, Vue, React or Yew) as they are needed for our development projects.
•    Must have strong experience developing web applications.
•    Must have experience with UI/UX design to create wireframes/prototypes and provide usability suggestions to product owners and other developers.
•    Should be familiar REST Services.
•    Should have basic understanding of CSS.
•    Should have basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS.  
•    Nice to have previous experience with Yew framework.
•    Nice to have previous experience with Sonarqube and continuous delivery tools, such as Jenkins or Bamboo.
•    Nice to have previous experience developing applications for Cloud Platforms  (AWS, GCP, Azure).
•    Nice to have previous experience in NodeJS.
•    Nice to have familiarity working in Agile environments.
•    Nice to have industry certifications: Frontend Developer, AWS, GCP or Azure certifications are also valued.
•    Nice to have prior knowledge of Call Center and Unified Communications space.


Our Benefits include:

•    Well-Being We provide comprehensive health insurance plans that include medical, dental and vision for you and your family, in many countries. We also provide wellness and employee assistance programs.

•    Recharge & Refuel We work in a dynamic environment, and we recognize the need for you to take a break and recharge. We encourage employees to use our generous time-off policy on a regular basis.

•    Continuous Learning Grow your skills with access to on-demand platforms and enhance your diversity lens by participating in a program that fully funds you for a cultural immersion in another country.

•    Growth & Development A feedback loop is important as you grow in your role and career. We schedule frequent check-ins with you and your leaders to help you identify your path to success.

•    Giving Back We recognize Avayans for their time and effort spent impacting causes within their communities. And we host an annual, company-wide Month of Giving.


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at and applicable Privacy Statement relevant to this job posting (accessible at