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Scrum Master - Cloud solutions (Remote)

Date:  Jan 13, 2022

São Paulo, SP, BR

Requisition ID:  31801


Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.


This is an Opportunity to Join Avaya Solution & Technology integrations as a scrum master to coordinate and coach our squads to develop exciting voice, video and chat features integrating the best of Avaya Cloud technology to other large and well-known technology suppliers.

To be successful in this role you should have excellent knowledge of the scrum framework, with all its artifacts and techniques while being capable of coaching distributed teams around the world and leading them to provide high quality deliverables following agile models/processes established by the company.


  • Lead scrum teams of 5 – 10 members using Agile methodology and scrum practices
  • Manage each project’s scope and timeline
  • Coordinate sprints, retrospective meetings and daily stand-ups
  • Facilitate internal communication and effective collaboration
  • Monitor team’s performance
  • Lead teams in self-organization
  • Resolving issues that hinder the teams’ work



  • Experience in a scrum master role
  • Familiarity with software development
  • Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
  • Good knowledge of other Agile frameworks (Crystal, XP etc.)
  • Excellent communication and servant leadership skills
  • Problem-solving and conflict-resolution ability
  • Outstanding organizational skills
  • Degree in Computer Science, Business or similar field
  • Scrum master certification



  • Fluent English speaker
  • Cloud Computing
  • Team player



  • Full-time employee
  • Flexible working hours
  • Option for partial or full remote work



  • Bachelor’s in computer science or Computer Engineering


2 - 3 Years experience or Engineer One equivalent


Bachelor degree or equivalent experience
Master Degree is a plus


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy, accessible at https://www.avaya.com/en/privacy/policy/ and applicable Privacy Statement relevant to this job posting accessible at https://www.avaya.com/en/documents/info-applicants.pdf. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf