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Software Designer


Richmond Hill, ON, CA

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Short Description

Responsibilities include interfacing with technical support and Quality Assurance teams to provide software fixes to address issues they identify in the field and in internal testing. The designer will be responsible for diagnosis, implementation, unit test, and technical documentation for software fixes in support of Windows 2000/XP/2003 based Visual Basic/C/C++ server software using state-of-the-art tools and methodologies for the Unified Communications area. This position will require working closely with other software designers, technical support engineers, and software testers.

Long Description

Key Skills Required:

The candidate MUST possess the following skills/experience:

  • Minimum 1 year Visual C++ programming experience and software development experience
  • Good written, oral communication, and interpersonal skills
  • Teamwork
  • Multi-tasking ability
  • Resourcefulness & ability to grasp new concepts quickly


The candidate SHOULD possess the following skills/experience:

  • Experience with telephony development.
  • Experience with database development.
2 - 3 Years experience or Engineer One equivalent
Bachelor degree or equivalent experience
Master degree or equivalent experience

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf