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Senior Product Manager

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Date: Aug 18, 2019

Location: Richmond Hill, ON, CA

Company: Avaya Corporation

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Job Information

Req ID: 23863

Title: Senior Product Manager

Short Description

Oversees a specific product from conception to end-of-life, running their area of responsibility like a business. Owns accountability for the financial success of a product. Acts as the voice of the customer, engaging with external customers and translating their needs into financially viable solutions. Applies a balance of technical and business/market expertise to create products that address customer needs, complement the company's product/solution portfolio and contribute to the company’s financial success. During major transitions, such as a launch or withdrawal, will plan and execute the transition to put the competition on the defensive and eliminate revenue risk for the company. Builds connections across functions with internal stakeholders, such as engineering, program management, marketing, go-to-market, services, sales, learning and operations so that the product is absorbed quickly by the market and is a success overall. May manage the coordination of activities of a section or department with responsibility for results in terms of costs, methods, and employees. Work is performed with minimal direction and reviewed by senior management. Anticipates and identifies complex business needs and recommends solutions to complex problems. Typically requires 7-10 years experience in cloud based solutions and a Bachelor’s degree or equivalent experience. VO Authorized Job: No

Previous experience in cloud based telecommunications, with specific knowledge of Session Initiated Protocol, and Communications Platform as a Service is an asset.  

 

Experience

7 - 10 Years of Experience

Education

Bachelor degree or equivalent experience

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

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