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APS Senior Program Manager

Date:  Jun 14, 2021

Boulder, CO, US

Requisition ID:  29641

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.


Responsible for ensuring that customer needs are satisfied through providing specific deliverables. Oversees the overall program/project plan, budget, structure, schedule and staffing requirements. Oversees efforts of the company, customer and third party vendors as well as to assure that an integrated software and hardware solution is provided to meet the customer's need. Critical in overall planning and selling of services. Manages multi-function and multi-vendor efforts to plan, sell and implement integrated computer system solutions to a customer's business problems. Often works with management consultants in the latter stages of strategic planning and design efforts in order to facilitate an orderly hand-off to program/project management. Programs impact multiple company and customer geographies. Scope is sufficient to impact the customer's market position and the company's long-term business. Work is performed with minimal direction and reviewed by senior management. Anticipates and identifies complex business needs and recommends solutions to complex problems.


7 - 10 Years of Experience


Bachelor degree or equivalent experience


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).

Nearest Major Market: Boulder
Nearest Secondary Market: Denver