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Preventative Maintenance Engineer

Date:  Feb 24, 2021
Location: 

Reno, NV, US

Requisition ID:  29502

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

Job Information

Job Code: 00055163

Job Family: Services

Job Function: Technical Support

Short Description

(Also called "Remote Field Engineer".) Manages on-site installation, maintenance and repair of company and multi-vendor systems which may include hardware, software and networking products as well as operating systems. Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance. Manages potential or desired follow-up services (sales) or problem escalation. Acts as a company consultant in cross-disciplines. Viewed as an expert by both company and customers. Work is performed with minimal direction and reviewed by senior management. Provides solutions to a diverse range of complex problems. May have work-flow leadership/mentorship role with other field engineers.

Experience

5 - 8 Years of Experience

Education

Bachelor degree or equivalent experience

Preferred Certifications

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).


Nearest Major Market: Reno
Nearest Secondary Market: Tahoe