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Classification Manager - Remote U.S.

Date:  Apr 25, 2022

Remote USA, VA, US

Requisition ID:  31564


Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at


The Import/ Export Classification Manager will be responsible to comply with Customs regulations for import in accordance with the World Trade Organization and for export in accordance with the Wassenaar Arrangement applicable to encryption items, cloud, software , services and technology by determining the appropriate classifications. The classification manager will prepare and file CCATS applications with the US Bureau of Industry and Security as well as obtain Customs rulings as necessary while maintaining adequate technical and backup documentation for compliant recordkeeping. The classification manager will work closely with Research and Development to determine Harmonize Tariff and Export Control Numbers for, software, cloud, services, hardware, technology, and “deemed export” determinations.


  • Support Product Development, internal/external business partners, and Global Trade Compliance team on product classification queries
  • Assist department process mapping, creating and implementing import policies and procedures
  • Assist with import trade agreement certificate verification reviews and country of origin verification as it relates to ‘substantial’ transformation
  • Prepare and submit U.S. CCATS and Customs Rulings. Where applicable specific country requirements e.g. HK SC037.
  • Educating employees and business partners on classification processes, tools and export controls
  • Ability to work with computerized databases and to set and follow timelines for project updates and completion.


  • Expertise in researching and classifying software, cloud, services, hardware, technology, classification in accordance with World Trade, World Customs Organizations as well as Wassenaar Arrangement requirements
  • Critical thinking and excellent problem-solving
  • Analytical skills with the ability to multi-task and prioritize
  • Preferred computer skills: SAP, Excel, Access, SharePoint, and other MS Office applications
  • Bachelor’s Degree
  • Experience and in-depth knowledge of U.S., EU, CN, HK and SG import and export classifications.



  • Excellent communication and organizational skills
  • Strong analytical skills


5 - 8 Years of Experience


Bachelor degree or equivalent experience


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy, accessible at and applicable Privacy Statement relevant to this job posting accessible at For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: