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Sales Operations Manager I


Raleigh, NC, US

Requisition ID:  27845
About Avaya
Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.
Short Description

Provides operational support in the sales channel to support sales associates and managers in their revenue generation activities. Responsible for implementing and/or managing new initiatives and business processes/opportunities that may involve coordination between the sales channel and other organizations, such as Marketing, Product Management, Business Services, and IT.

Responsibilities may include, but are not limited to, the following:

  • Project management
  • Sales process support (resources, tools)
  • Sales reports and analysis (results, forecasting, etc.)
  • Participate in the definition and preparation of sales campaigns for use by iSales, TAMs and partners
  • Other general operations management activities

Work is performed with minimal direction and reviewed by senior management. Provides resolutions to a diverse range of complex problems. This job may or may not have supervisory responsibility.

VO Authorized Job: No

5 - 8 Years of Experience
Bachelor degree or equivalent experience
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).

Nearest Major Market: Raleigh