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Creative and Editorial Director - Remote U.S.

Date:  Jun 10, 2021

Sandy, UT, US

Requisition ID:  30527

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.


The Creative & Editorial Director helps lead the aesthetic and design direction of the Avaya brand, digital experiences, events and campaign initiatives. Our ideal candidate is a top-notch visual and verbal storyteller who will oversee the creation of original short to long-form content that amplifies the Avaya brand and the value of our customer experience and workstream collaboration solutions. You will take the lead in creating engaging, high-value videos, podcasts, blogs, infographics, and other new media content with our brand, digital, solutions and communication marketing teams. You can think big-picture content strategy, while enthusiastically diving into the details of the execution when needed.


  • Conceive, design and lead the development of high quality creative and copywriting that pushes the Avaya brand forward.
  • Implement concepts, guidelines and strategies in various creative projects and oversee them to completion.
  • Lead brainstorming/creative sessions to generate ideas.
  • Write and design unique and well-crafted copy in Avaya’s brand voice.
  • Determine opportunities for new content partnerships that drive audience growth.
  • Review and revise content, approve/reject ideas, provide feedback to the team.
  • Interact with cross-functional teams as well as with senior marketers.
  • Act as mentor and motivator and encourages collaboration within the team.
  • Present the team’s work knowledgeably and professionally to a broad audience.




10+ years of related experience, with 3+ years’ experience working in leadership role.



  • Excellent conceptual and problem-solving skills.
  • Proven, outstanding ability to deliver innovative and on-strategy ideas.
  • Ability to collaborate with writers, user experience designers, and creative technologists to develop concepts.
  • Excellent ability to art direct videographers, photographers and illustrators as necessary.
  • A deep understanding of how to optimize content for websites, apps, and newsletters.
  • Excellent leadership skills: keeps a level head, solves problems, motivates the team, and engenders confidence that the assignment is entirely in control.


  • Experience in advertising, marketing, corporate identity, brand management, and marketing campaigns.
  • Expertise in developing creative solutions in a variety of campaigns, across a broad range of problems and media, including digital advertising, graphic design, Corporate ID, video, interactive, and collateral.
  • Good at presenting and “selling” the worth of creative ideas.
  • Skillful at managing agency relationships.
  • Excellent written, oral, and presentation skills.
  • Excellent skills with design software used in the design process, including, but not limited to, Photoshop and Illustrator. Premiere and/or After Effects experience a plus.
  • Portfolio of original and breakthrough work, with a focus on user-centered design.



BA or BFA in Graphic Design or other related design discipline, with a minimum 10 years relevant (preferably agency) experience specializing in integrated campaigns and visual design for digital media.


Bachelor degree or equivalent experience
Master Degree is preferred


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy, accessible at https://www.avaya.com/en/privacy/policy/ and applicable Privacy Statement relevant to this job posting accessible at https://www.avaya.com/en/documents/info-applicants.pdf. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf