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Corporate Communications Manager

Date:  Jul 21, 2021

Lake Worth, FL, US

Requisition ID:  29786

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.


This role could be remote or based in our Raleigh, NC, Morristown, NJ or San Jose, CA locations.  Candidate must already be in the United States and this role is not eligible for sponsorship. 

Avaya is looking for a communications pro to join a dynamic team focused on telling our customer, tech and innovation stories through various media and influencer channels. The ideal candidate is a self-starter, flexible and a true team player. The role will work closely with colleagues across the global marketing and communications teams, as well as cross-functional leaders and subject matter experts.




  • Help Avaya expand our footprint to new media with new content and story ideas, and increase overall global share of voice.
  • Develop, create and manage earned and owned content including podcasts and video interviews, drive ideation, creation and placement of \content across targeted publications, drive media partnerships that elevate Avaya thought leadership, manage speaking opportunities for Avaya leadership and create speaker’s bureau.
  • Develop and execute content and media relations strategies to enhance the market's understanding of Avaya’s vision and strategy
  • Utilize strong project management skills to work cross-functionally with other groups, including but not limited to, product/solutions marketing, field marketing, engineering, AR, IR, social media and events
  • Demonstrate writing excellence when crafting press releases, product messaging, proactive pitches, blog posts and talking points (writing samples will be required)
  • Help coordinate with agency teams, ensuring execution against core objectives
  • Staff interview and speaking opportunities as necessary


  • Requires 5-8 years of relevant experience in tech/telecomm corporate communications/public relations - in house or agency
  • Excellent verbal and written communication skills
  • Collaborative and thrives working cross-functionally
  • Highly organized, detail-oriented and able to meet deadlines consistently
  • Bachelor’s degree in marketing, PR, related field and relevant experience
  • Passionate storyteller with excellent content-generation skills across a variety of channels
  • Strong narrative creation skills – proven track record of generating coverage for story-driven media placements in business, trade and technology publications. Technology media relations experience is a must for this role, creating storylines, bylines and articles


5 - 8 Years of Experience


Bachelor degree or equivalent experience


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).

Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami