Software Consulting Engineer

Date: Jul 11, 2024

Location:

Pune, MH, IN

Requisition ID: 36643

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.

Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create.

The richness of Avaya’s global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com.

About the Opportunity

The Solutions and Technologies (S&T) group is looking for an outstanding Engineering leader who can leverage their expertise and product vision to help lead and grow our AXP team responsible for a service platform supporting real-time communication signaling in our cloud Contact Center as a Service product. You’ll be part of growing Avaya’s CCaaS market leadership as we provide cutting-edge, cloud Contact Center SaaS solutions. In this leadership role you’ll be responsible for getting the best results from your team and delivering customer value incrementally as you lead a team of engineers of all disciplines and take ownership of features from inception through to field support. You’ll partner with business, product and technology teams to drive continuous improvement in cross-functional development processes, and you’ll have accountability for standards as well as delivery and support of applications in our suite of cloud applications. This is your chance to join an industry-

leading team of innovators in the fast-paced, exciting, and ever-changing cloud space, and to have your work used by millions of people every day.

Skills and Competencies

· Fluent English speaker with excellent oral and written communication skills

· Experience with one or more cloud platforms (Google Cloud Platform, Microsoft Azure)

· Experience with Spring Boot, Java Web Applications, knowledge of Spring Webflux, Docker, Kubernetes

· Deep understanding Microservices Architecture

· Know how to horizontally scale web applications to increase concurrency level to multi-million end users; load balancer, Auto Scaler; fault tolerance and resiliency; real-time communication applications.

· Strong understanding multi-region environments, data residency and global connectivity requirements

· Large scale data management/ data modeling, Cosmos / Mongo DB/Spanner

· Strong understanding of Data Privacy, HIPAA, GDPR compliance and attestations

· Knowledge of popular authentication mechanisms, OAuth2/OpenID Connect/JWT

· Experience with build automation tools like Jenkins, Bamboo or Gitlab; Experience with source control tools like Bitbucket, GitHub

· Experience analyzing logs, debugging, and troubleshooting

· Go Lang / Java

· Angular / React

· Redis or other caching technologies

Experience

13+ Years of Experience

Education

Bachelor degree or equivalent experience

Advance Degree preferred

Job Information

Job Code: 00194005

Job Family: Research and Development

Job Function: Software Engineering

Preferred Certifications

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).