Privacy Analyst

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.

Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create.

The richness of Avaya’s global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com.

Job Information

Job Code: 00088312

Job Family: Legal

Job Function: Legal Support

Experience

ABOUT YOU

• Experience: 2 to 5 years of experience in an in-house Data Privacy or Compliance department, or in a law firm as a Privacy Analyst/similar role.
• Education: Bachelor’s degree (or similar qualification) in law, IT, Project Management, or a related field relevant for in data protection and privacy.
• Language Skills: Fluent in English, Proficiency in another language is desired. Excellent written and verbal communication and drafting skills required.
• Legal and Regulatory Knowledge: Extended knowledge of and practical experience with GDPR (required) and other relevant data protection and privacy laws and regulations, e.g. CCPA, LGPD, PIPL, DPDPA, and industry standards and frameworks (advantageous).
• Risk/Privacy Assessments: Experience with Privacy Risk Assessments, Transfer Impact Assessments, Vendor Technical Risk Assessments, PIAs, and DPIAs is advantageous.
• Corporate Governance Experience: Familiarity with basic corporate governance principles and best practices.
• Certifications: Privacy certifications, e.g. IAPP certification (e.g., CIPM or CIPP/E), is desired.
• Data Governance Tools: Practical experience with Data Governance tools such as Archer, OneTrust, Collibra, Securiti, Privado, Microsoft Purview/Priva is advantageous.
• Technical Proficiency: Basic knowledge and interest on IT Systems and their functioning is desired, Proficiency with all Microsoft Office applications. 
• Organizational Skills: Excellent organizational and strong administrative skills.
• Workload Management: Ability to manage a complex and varied workload, including prioritization of tasks.
• Analytical Mindset: Strong analytical skills, striving for quality and working in a result-oriented environment and ability to assess and understand new requirements in self-study.
• Flexibility: Ability to remain flexible in unpredictable situations and adapt to various assignments and workflows.
   

Tasks and Responsibilities

• Interdisciplinary Collaboration: Work independently with representatives from various business units at Avaya to determine necessary compliance activities.
• Privacy Advice: Provide expert privacy and data protection advice across the organization in collaboration with Avaya’s Law and Privacy Team.
• Privacy Impact Assessments: Conduct Privacy Impact Assessments (e.g., PIA, TIA, DPIA) to identify and mitigate privacy risks.
• Compliance Monitoring: Monitor and enforce compliance with privacy policies and procedures throughout the organization.
• Privacy Statements: Draft and review individual privacy statements/notices to ensure clarity and compliance.
• Policy Development: Draft and review policies and work instructions for Avaya’s global staff to maintain high standards of privacy compliance.
• Project and Process Review: Assess business projects and processes for privacy compliance, including the implementation of Privacy by Design and Default principles.
• Data Governance Support: Assist business units in establishing and improving data governance systems.
• Privacy Management System Implementation: Support the implementation of a comprehensive privacy management system.
• Records of Processing Activities: Aid business units in maintaining accurate Records of Processing Activities.
• Special Privacy Projects: Independently conduct, support, and coordinate special privacy projects, such as assessing new legislation and implementing required measures in cooperation with local law teams, audit initiatives, information gathering, risk identification, and mitigation.
• Privacy Training: Conduct privacy training sessions and enable department-specific internal privacy training (i.e., train the trainer, prepare materials).
• Data Subject Rights Support: Support the Data Subject Rights Procedure to ensure timely and accurate responses to data subject requests.
• Cross-Functional Cooperation: Collaborate with Avaya’s law, security, and vendor audit teams to ensure comprehensive privacy management.

Education

Preferred Certifications

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