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Avaya Professional Services - Senior UC Consultant

Date:  Sep 15, 2021

Pune, MH, IN

Requisition ID:  31188

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

Job Information

Job Code: 00178897

Job Family: Professional Consulting

Job Function: APS Technical

About the Opportunity 

•    Installation, upgrade, and integration of System /session manager and SBC for global customers especially in USA.
•    Integration with other adjuncts, testing and troubleshooting as required. 
•    Good planning & analytical skills and ability to communicate effectively with global customers. Work under pressure and deliver on customer timelines. 
•    Implementation and testing will require to be done during customer approved maintenance windows in the respective countries or regions. 
 Must Have Skills

•    Good communication skills
•    Highly motivated to learn new skills in future.
•    Self-starter and capable of working independently 
•    Able to work flexible hours including late night and early morning to support global customers in North America region and their business requirements.
•    Customer focus and able to work as a team player

About You

    APS UC Consultant – Communication Manager / SMGR/SM/SBC 

•    Hands-on experience in installing, configuring, and upgrading Avaya CM/SMGR/SM/SBC solutions
•    Able to standup CM/SMGR/SM/SBC servers, deploy OVAs, configure the solution based on approved design documents
•    Use of Provision Tool
•    Understanding of end-to-end SIP protocols.
•    Understanding of Certificates (Private and Public Certs) along with installation of certificates on UC solution. 
•    Prepare and execute on Project Test Plans during UAT/Cutover, perform troubleshooting as required
•    Ability to integrate UC solutions – CM/SM/SBC along with other adjuncts
•    Well versed with Linux commands.
•    Knowledge on AADS, AMS and Breeze with Snap In installation will be added advantage

Location - Pune/Bangalore/Hyderabad




8+ Years of Experience


Bachelor degree or equivalent experience

Preferred Certifications


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).