APS Program Manager II

About Avaya

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at https://www.avaya.com

Job Information

Job Code: 00178900

Job Family: Professional Consulting

Job Function: APS Project Management

Short Description

Manages customer needs through specific deliverables to ensure customer needs are being met. Responsible for the overall program/project plan, budget, structure, schedule and staffing requirements. The major emphasis is on management and coordination of tasks. Manages efforts of the company, customer and third party vendors as well as assure that an integrated software and hardware solution is provided to meet the customer's needs. The job may include responsibility for technical developments. Responsible for the overall planning and selling of services. Typically manages the integration and/or development and delivery of very large and complex deliverables directly to a customer, or in support of a major enterprise-wide program. Provides the primary interface between the company, the customer and third party providers. Work is performed with minimal direction and reviewed by senior management. Provides solutions to a diverse range of complex problems.

Experience

Education

Preferred Certifications

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Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.