Named Account Manager III

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Sells the portfolio of Avaya products to end-user customers in assigned accounts. Maintains full accountability for assigned accounts and serve as customer’s trusted advisor and advocate, maintaining a high level of customer satisfaction and protecting the interests of both the customer and Avaya. Maximizes opportunities by driving the customer planning process, leading virtual account teams in building strategies that deliver balanced growth, continued account penetration, and customer satisfaction, and developing forecasts based on short and longer term growth. Maintains long term strategic partnerships at the executive level by ensuring that key executives clearly understand how Avaya solutions meet their business needs. Serves as key client contact for all customers and introduces specialists and/or Partners based on strategic sales activities. Conducts short and long term strategic account planning to enhance the quality of the sales pipeline, accelerate and maximize revenue generation and, as a trusted advisor, improve the customer buying experience.  This individual will carry approx a $4M quota, and call on Enterprise Accounts in the South Jersey/Philly Metro area.  Accounts include, but not limited to insurance, healthcare and pharmaceutical industries.  #LI-HK1