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Software Senior Engineer/Cloud Video Engineer


Ottawa or Toronto, ON, CA

Requisition ID:  28241
About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

About the Role

Avaya Cloud Media Services team is looking for individuals who would like to come and learn and contribute to our large distributed media services (WebRTC, REST, SIP, voice, video, collaboration, AI) solution. 


On a day-to-day basis, you'll be part of a small, close-knit team of engineers that are incredibly technical, agile, and highly collaborative. You will be building the core media and AI services that our world class products will depend on.   Initial duties will be to ramp up on our world class Media Processing as a Service (MPaaS) solution and engage our customers to uncover and resolve issues. 


If you're as passionate as we are about making the Avaya platform increasingly awesome for our customers, we'd love to chat with you! We're seeking highly talented, driven and motivated engineers with big ideas, who are also obsessed with delivering new, intuitive, engaging, and efficient media and AI services to our customers.

About the Responsibilities
  • Focusing on H.264 video, depth perception, and AI applications for advanced features.
  • You will be a core developer on the Avaya MPaaS platform. 
  • Participate in design, coding, reviews, testing, documentation, deployment, and support
  • Collaborate in analyzing existing code and remediating both functional and performance issues in large scalable distributed systems 
  • Utilize modern design methodologies including object-oriented design and design patterns 
  • Collaborate to groom business and functional requirements and technical designs 
  • Apply secure coding principles to protect customer data as well as maintaining PCI and other forms of regulatory compliance 
  • Drive code testing and quality best practices including unit, functional and integration testing to create confidence and deliver quality code 
  • Learn and willingly share your knowledge across the team.
About the Requirements
  • Excellent verbal and written communication skills
  • 5+ years professional experience in software development 
  • 3+ years professional C/C++ software development; Experience in JAVA and other languages is a plus. 
  • Experience with large distributed signaling and media systems. 
  • Experience with H.264 video and NVIDIA GPU or Intel Realsense  
  • Knowledge of Computer Science fundamentals (object-oriented design, algorithm design, data structures, problem solving, and complexity analysis) 
  • Demonstrable and clear understanding of multi-threading and distributed systems concepts and best practices 
  • Experience developing cloud software services and an understanding of design for scalability, performance, and reliability



  • Experience with signaling, media, or AI frameworks.
  • Experience with Google Cloud Services 
  • Experience with source control (Git) and Linux shell / Python



5 - 10 Years of Experience


Bachelor degree or equivalent experience
Advance Degree preferred

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).