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Hardware Engineer II

Date:  Jan 7, 2021

Ottawa, ON, CA

Requisition ID:  29372

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

About the Role

The Avaya brand is built upon quality and performance. As a member of the Endpoints Research and Development team you will collaborate with Software, Mechanical and Electrical Engineering teams as well as our manufacturing partners to develop features on our desktop audio and video devices.You will have a full suite of acoustic test tools at your fingertips as well as experts in the industry to guide your development.

To be successful in this role you must appreciate the complexity of acoustic performance and goals and have the drive to investigate, learn and deliver.

About the Responsibilities

  • Operate and maintain acoustic test systems from Listen Inc. and HEAD Acoustics
  • Interpret TIA and ETSI test results as will Avaya proprietary requirements
  • Develop the acoustic tuning and features for various endpoints and interfaces (handset, headset(s), handsfree, Bluetooth, DECT)
  • Analyze the repeatability of early designs and collaborate on improvements prior to mass production
  • Evaluate 2nd source components as well as cost reduction opportunities
  • Your work is peer reviewed and improvements integrated into new SW streams or HW build revisions using Atlassian development tools
  • You will be part of a larger organization responsible for the manufacturing of millions of devices a year, used by millions of users each day

About the Requirements


•    Proven background in electronics, acoustic transducers and audio circuits
•    Experience with Voice over IP SoC devices 
•    Experience in TIA-920, ETSI ES 202 740 audio performance standards 
•    Experience with IEEE Std 269 test methods



•    Audio path tuning (gain distribution, frequency response, compression, noise reduction techniques)
•    Strong understanding of acoustic measurement and test result interpretation
•    Desire to continuously learn…and to share your learnings with your peers
•    Collaboration skills – across global cultures and time zones
•    Self-motivated – can manage multiple priorities in an efficient manner
•    VoIP related skills: IP, SIP, SSH, Packet Captures, XML


•    The Audio Lab is based in the Avaya Ottawa location. Due to the nature of the test and development most of the work activity is in-lab



  • Electronics Technologist
  • Engineering Degree

Preferred Certifications


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).