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Cloud Signaling and Control Engineer

Date: 
Location: 

Ottawa, ON, CA

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Short Description

Avaya Cloud Media Services team is looking for individuals who would like to come and learn and contribute to our large distributed media services (WebRTC, REST, SIP, voice, video, collaboration, AI) solution. 

 

On a day-to-day basis, you'll be part of a small, close-knit team of engineers that are incredibly technical, agile, and highly collaborative. You will be building the core media and AI services that our world class products will depend on.   Initial duties will be to ramp up on our world class Media Processing as a Service (MPaaS) solution and engage our customers to uncover and resolve issues. 

If you're as passionate as we are about making the Avaya platform increasingly awesome for our customers, we'd love to chat with you! We're seeking highly talented, driven and motivated engineers with big ideas, who are also obsessed with delivering new, intuitive, engaging, and efficient media and AI services to our customers.

Responsibilities
  • You will be a core developer on the Avaya MPaaS platform.
  • Participate in design, coding, reviews, testing, documentation, deployment, and support
  • Collaborate in analyzing existing code and remediating both functional and performance issues in large scalable distributed systems
  • Focusing on system signaling, control, scale, and performance.
  • Utilize modern design methodologies including object-oriented design and design patterns
  • Collaborate to groom business and functional requirements and technical designs
  • Apply secure coding principles to protect customer data as well as maintaining PCI and other forms of regulatory compliance
  • Drive code testing and quality best practices including unit, functional and integration testing to create confidence and deliver quality code
  • Learn and willingly share your knowledge across the team.
Required Skills
  • Excellent verbal and written communication skills
  • 5+ years professional experience in software development
  • 3+ years professional JAVA software development; Experience in C++ and other languages is a plus.
  • Experience with large distributed signaling and media systems.
  • Experience with scaling up large high performance systems in the cloud
  • Knowledge of Computer Science fundamentals (object-oriented design, algorithm design, data structures, problem solving, and complexity analysis)
  • Demonstrable and clear understanding of multi-threading and distributed systems concepts and best practices
  • Experience developing cloud software services and an understanding of design for scalability, performance, and reliability
Additional Experience
  • Experience with signaling, media, or AI frameworks.
  • Experience with Google Cloud Services and DialogFlow
  • Experience with source control (Git) and Linux shell / Python
Education and Experience

Bachelor’s degree or equivalent experience Advance Degree preferred

5-10 years experience

 

 

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).