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Named Account Manager - SLED

Date: 
Location: 

Orlando, FL, US

Requisition ID:  28233
About Avaya
Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.
Short Description

Local Government and Education focus covering Central and South Florida – including Counties, Cities, Public Universities and K12. Large Installed customer base and incremental new business focus. Direct and Indirect Channel sales motion with dedicated resources. 7+ years experience in SLED market desired with proven track record of quota attainment and solution/outcome based selling. Primary focus on Software Subscriptions and Cloud Sales to Enterprise Level SLED Accounts and partnering with resellers in midmarket accounts. Must be familiar with government contracting, selling to C Level and Director Levels, participation in associations and government affairs initiatives.

 

An expert at creating sales expansion opportunities in assigned accounts. Maintains full accountability for assigned accounts and serves as customer’s trusted advisor and advocate, maintaining a high level of customer satisfaction and consistently protecting the strategic interests of both the customer and Avaya. Maximizes opportunities by driving the customer planning process, leading virtual account teams in building innovative strategies that consistently deliver balanced growth, continued account penetration, and high customer satisfaction, and developing forecasts based on short and longer term growth. Maintains deep long term strategic partnerships at the executive level by ensuring that key executives clearly understand how Avaya solutions meet their business needs. Serves as key client contact for all customers and introduces specialists and/or Partners based on strategic sales activities. Conducts short and long term strategic account planning to enhance the quality of the sales pipeline, accelerate and maximize revenue generation and, as a trusted advisor, improve the customer buying experience.

 

60% Travel Required within assigned Florida Markets.

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Education
Bachelor degree or equivalent experience
Master Degree is preferred
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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).


Nearest Major Market: Orlando