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APS Senior Consultant

Date: 
Location: 

Orlando, FL, US

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Job Description

Acts as an independent Avaya Cloud Architect and Design Lead in support of reference architecture designs to

be consumed for global deployments of Avaya Unified Communications (UC) and Contact Center (CC) solutions.

• Individual contributor that architects, designs, and documents Avaya CC and UC reference solutions.

• Technical oversight for development and implementation of Avaya CC and UC reference solutions.

• Team lead role on a project with the ability to guide customer and cross-functional internal/partner teams for

Cloud Architecture, Design and Project planning.

• 5+ years of proven industry experience working with Avaya solutions at architecture, design, configuration and

implementation.

• Ability to work independently and in the team environments as well as with discipline in a remote/home working

environment.

• Willingness to travel based on project needs

Technical Skills

• Strong Avaya UC and CC experience at solution level spanning multiple Avaya products.

• Integration of Avaya systems with other third-party non-Avaya adjuncts – CRM, Call Recording, Workforce

Optimization, AI solutions and others.

• Strong SIP session management and SIP protocol experience

• Security Architecture and Design – signaling and media encryption

• Proficient in Microsoft Visio and Microsoft Office (Word, Excel, Power Point)

• Create architecture design artifacts for the solution – Power Point high level architecture and vision, technical

visio drawings, configuration details /test plans in Excel and detailed descriptions in Microsoft Word.

• Experience with core data networking and network management knowledge is a plus.

• Experience with cloud automation, cloud design patterns and microservices is a plus.

Experience with market leading public Cloud solutions (AWS, Google, Azure) is a plus

Job Information

Education:

• B.S. or M.S in one or more of the following areas - Telecommunication Networks, Computer Science, Electrical

Engineering

Job Location:

• Virtual office in US

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: https://www.avaya.com/en/documents/gdpr-info-applicants.pdf


Nearest Major Market: Orlando