Inside Sales Account Manager II

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.

Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create.

The richness of Avaya’s global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com.

Description

As part of the Avaya Commercial Sales Organization, the Inside Sales Account Manager will play a critical role selling Avaya’s full portfolio of Cloud solutions to SMB customers. To be successful in this role the Account Manager must be comfortable making dozens of calls per day, solution selling, negotiations and closing deals to meet sales quotas. The role will focus on cross-selling, upselling and partner selling. 

Responsibilities cover:

• ·Close sales and achieve quarterly quotas
• · Develop meaningful relationships with customers to encourage trust and loyalty
• · Follow up on cold and warm leads to further the sales process
• · Perform effective online demos to prospects
• · Improve sales skills to increase sales success rates
• · Maintain and expand your database of prospects within your assigned territory
• · Team with channel partners to build pipeline and close deals
• · Maintains records of all activities in PRM systems

 

ABOUT YOU

 

• · Proven experience in direct quota-carrying sales
• · History of meeting and exceeding sales targets
• · Technical understanding - prior experience with Avaya products preferred
• · Strong ability to build relationships at all levels
• · Customer focus
• · Data management – Quoting and Opportunity system management

 

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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).