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ACO International Senior Director

Date:  Jul 19, 2021

Nieuwegein, NL

Requisition ID:  30051

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.

About the Opportunity

Avaya is launching Avaya Cloud Office (ACO) which is a public cloud UCaaS (Unified Communication as a Service) solution. As part of our transformation into a leading cloud player, This is a key position and the successful candidate will be focused  on providing strategic direction and leadership for business, leading our Go-to-Market strategy for ACO, financial planning, operating cost efficiencies and asset deployment. S/he will ensure that key business metrics are linked to clear market-driven, competitive realities, and ensure flawless operational execution, while building up a team of top talent. 
The ASL will play the key strategic role in driving aggressive growth plans both in the near and long term for Avaya. As the company continues to expand its products and services Internationally.

About the Responsibilities

  • The overall business performance of International (people, revenue, and profitability) including the short-term and long-term performance of all the commercial business segments.
  • Bring strong leadership and management skills and passionately convey the vision and opportunity within Avaya, as well as to the marketplace.
  • The ASL is accountable for the overall performance of the business for International and the achievement of financial and growth targets.
  • The ASL creates the business plan and strategy for International and is expected to lead the drive for growth and achievement of financial targets.
  • He/she will be an effective networker capable of bringing new opportunities to the Avaya and increasing the profile of the business across International by leveraging their existing relationships and through an active involvement with key decision makers and the industry.
  • Responsible for putting together a plan to maximize the coverage of the current Installed base for that territory. The main focus for ACO is to transition our IP Office, IP Office Powered By and CS1K into ACO. 
  • In order to ensure different Routes-to-Market, the ACO leader will be responsible of coordinating across all the teams involved in the public cloud value chain including Marketing, Sales Excellence, Sales, Services & Customer Success to name a few.
  • Drives a culture of achievement by having weekly governance focusing on leading indicators to ensure a proactive impact on the health of the business; meets and exceeds regional quota by training and mentoring field sales on appropriate sales activities, new account prospecting, building strong partner relationships and leveraging the sales network; Also responsible for deciding and implementing the incentives, promotions and rebates for sales and partners to drive the expected behavior
  • Collaborates with the ACO Channel management team to guide and mentor the partner sales teams responsible for the incremental partner target 
  • Plays a key role in recruiting and onboarding new sales talent. Takes a fair, but firm, approach when reviewing and evaluating field sales personnel

About the Requirements

  • 10yrs + overall sales experience
  • 5yrs+’ experience in leadership roles in IT, preferable with some cloud experience
  • Strong leadership and people-management skills
  • Deep knowledge of European market; professional efficiency in written and spoken English
  • Personal engagement in large strategic or signature deals
  • Personal contacts with management of key customers and leading cloud players in Europe
  • Highly motivated in developing a career in Avaya
  • Proven references on successful accomplishments from previous jobs
  • Crisis-management skills
  • Winning and positive attitude
  • Ability to travel


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).

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