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Named Account Manager III - SLED

Date: 
Location: 

New York, NY, US

About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Short Description

Sells the portfolio of Avaya products to end-user customers in assigned accounts. (City of NY) Maintains full accountability for assigned accounts and serve as customer’s trusted advisor and advocate, maintaining a high level of customer satisfaction and protecting the interests of both the customer and Avaya. Maximizes opportunities by driving the customer planning process, leading virtual account teams in building strategies that deliver balanced growth, continued account penetration, and customer satisfaction, and developing forecasts based on short and longer term growth. Maintains long term strategic partnerships at the executive level by ensuring that key executives clearly understand how Avaya solutions meet their business needs. Serves as key client contact for all customers and introduces specialists and/or Partners based on strategic sales activities. Conducts short and long term strategic account planning to enhance the quality of the sales pipeline, accelerate and maximize revenue generation and, as a trusted advisor, improve the customer buying experience. #LI-HK1

Experience
5 - 8 Years of Experience
Education
Bachelor degree or equivalent experience
Master Degree is preferred
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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).