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Alliances Sales Specialist - EAST

Date:  May 9, 2022

New York, NY, US

Requisition ID:  32673

About Avaya

Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at


The Alliance Sales Specialist will provide overall relationship management for specified third-party vendors, communicate goals, provide scorecard results, and create tools to increase revenue. He/she will work closely with Area Sales Leaders, Area Solution Consultant Managers, 3rd Party Alliance leaders, Implementation, Engineering, Marketing, and Installation and Maintenance teams to improve quality and maximize sales opportunities; Keep informed regarding industry information, new product information, and technology to continuously improve knowledge and performance of sales teams; Handle customer escalations and resolution of complex customer issues; Execute action plans to position sales for maximum revenue retention and market penetration; Utilize all reports and tools to uncover opportunities and provide strategy to the sales teams; Understand Avaya product lines and differentiators; Identify training gaps, prepare & deliver training and analyze effectiveness; Coordinate and attend various events at trade shows, third-party vendor & Avaya office locations.  #LI-HK1



•    Responsible for managing 3-5 alliance partners
•    Responsible for supporting 1-2 area sales leaders
•    Developing regional “go-to-market” programs and supporting product launches for specified third-party ecosystem
•    Drive customer facing co-sell engagements with the Avaya and 3rd party alliance sales teams
•    Work with Avaya Legal and Commercial Management on designing the third-party vendor contract and terms
•    Work with Channel partners to increase Avaya revenue of 3rd party products
•    Build collateral, training and marketing campaigns for the third-party portfolio.
•    Align Avaya and third-party sales & pre-sales teams
•    Perform all sales management activities which includes pipeline management, sales operations and regional sales leadership.
•    Work with 3rd Party Alliance leader to evaluate overall performance to improve individual third-party vendor strategies.



•    5+ years Sales and/or Alliances experience in Cloud space (Cloud experience is a must)
•    7+ years overall in enterprise technology and channel space
•    Experience in Solution Integration (SI) sales environment and/or partner ecosystem


•    Exceptional communication, writing and organizational skills
•    Managing relationships, business development, pipeline, and processes
•    Experience with SaaS, hyperscalers, and selling cloud solutions
•    Understanding of Marketing and Business Development Initiatives
•    Works well independently and has a competency in completing duties in a timely and effective manner
•    Eager to grow and develop as a business professional
•    Flexible, proactive team-player attitude a must



•    Full-time and up to 30% travel
•    This is a sales-based role



•    Bachelor’s degree and MBA preferred or equivalent experience



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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy, accessible at and applicable Privacy Statement relevant to this job posting accessible at For Job Postings within European GDPR Countries you can access this document for additional Data Privacy Information: