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Alliance Acceleration Specialist


Austin, TX, US

Requisition ID:  26861
About Avaya

Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Short Description

The Alliance Acceleration Specialist will provide overall relationship management for specified third-party vendors, communicate goals, provide scorecard results and create tools to increase revenue. He/she will work closely with 3rd Party Alliance leader, Implementation, Engineering, Marketing, and Installation and Maintenance teams to improve quality and maximize sales opportunities; Keep informed regarding industry information, new product information, and technology to continuously improve knowledge and performance of sales teams; Handle customer escalations and resolution of complex customer issues; Execute action plans to position sales for maximum revenue retention and market penetration; Utilize all reports and tools to uncover opportunities and provide strategy to the sales teams; Understand Avaya product lines and differentiators; Identify training gaps, prepare & deliver training and analyze effectiveness; Coordinate and attend various events at trade shows, third-party vendor & Avaya office locations


Developing regional “go-to-market” programs and supporting product launches for specified third-party ecosystem.

  • Work with Avaya Legal and Commercial Management on designing the third-party vendor contract and terms
  • Work with Channel partners to increase Avaya revenue of 3rd party products
  • Build collateral, training and marketing campaigns for the third-party portfolio.
  • Align Avaya and third-party sales & pre-sales teams
  • Perform all sales management activities which includes pipeline management, sales operations and regional sales leadership.
  • Work with 3rd Party Alliance leader to evaluate overall performance to improve individual third-party vendor strategies.
10+ Years of Experience
Bachelor degree or equivalent experience
Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).

Nearest Major Market: Austin